Frequently Asked Questions

Everything you need to know

Absolutely not. Our professional drivers and set up crew will arrive early enough to complete your set up well before your rental time starts. We want you to have all the time you paid for as play time!
Most of our standard bouncy castles are 13' x 13' with some a little larger at 15' x 15'. The combo units and obstacles can be much larger. Please note that the space required for each jump is listed in the details with each unit. Some of the units are VERY big, so please be sure you have adequate space to git your inflatable. The inflatables need room to be securely staked, and they need room for the blower, and they may not rub up against walls, fences or trees as this can damage the unit. If in doubt about your space, please give us a call. We are always happy to help.

Yes and No. It will depend on the damage and the situation. Damage done by misuse, abuse, theft or neglect to follow the rules is your responsibility and you will be billed to the damages.

We do offer a Damage Waiver for only 8% of the rental total which will protect you from those accidental and unforeseen things that have a way of happening. Peace of mind ensures you have a relaxing and happy rental experience. Be sure to ask us about details of our damage waiver.

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